Thank you for visiting and shopping at https://www.pironapainters.com. Following are the terms and conditions that constitute our Shipping Policy.
Prices of the artwork provided in the website Pironapainters does not included the cost of shipping. Before you proceed to make your down payment, you should submit your shipping address and we will calculate the cost of shipping. This cost will be included in the total amount of your receipt.
Due to increase order value and the impact of COVID-19. It may take longer than usual to fulfill the order. We are working to get order to you as quickly as possible. We appreciate your patience and apologize for the inconvenience.
You should contact us prior submit your down payment to know Shipping Time. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
If you did not receive your package for a long time, you can contact our team through email for more assistance or unanswered questions (contactus@pironapainters.com) para obtener ayuda o preguntas sin respuesta.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
It’s not uncommon for NO tracking information to show until your package has been scanned in by the respected carriers. It might remain “blank” for up to a week after you receive your tracking link. But If your order was placed more than a week and there is still no information on your tracking number, please contact us contactus@pironapainters.com
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Please keep this in mind when receiving deliveries.
PironaPainters is not responsible for any customs and taxes applied to your order. All feesimposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
We send artworks all over the world. Some restrictions apply depend on limitations of governments of every country. Contact us for more information regarding to the country of shipping contactus@pironapainters.com